Privacy Policy

Effective Date:  09/2/2024

At Lady P’s Eikaiwa, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and use our services. We adhere to relevant data protection laws, including GDPR, CCPA, and APPI, to ensure compliance and protect your privacy.

1. Information We Collect

Personal Information:  

We collect personal information such as your name, email address, phone number, and payment details when you register for a course, make a purchase, or contact us.

Usage Data:

We collect information on how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

To Provide Services:

We use your information to process transactions, manage your account, and deliver our services effectively.

To Communicate:  

We may use your contact information to send updates, respond to inquiries, and provide information about our services. You can opt out of promotional communications at any time.

To Improve Our Website:  

We analyze usage data to understand user behavior and enhance our website’s functionality.

3. Sharing Your Information

Service Providers:  

We may share your information with third-party service providers who assist us with website operations, payment processing, and service delivery. These providers are contractually obligated to protect your data and use it only for the specified purposes.

Legal Requirements:  

We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Protection Practices

Security Practices:

While we do not hold formal certifications in data protection, we are committed to ensuring the security and privacy of your personal data. We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure.

Data Handling:  

We follow strict procedures for data management and storage to safeguard your information.

Compliance:  

We adhere to applicable data protection laws, including GDPR, CCPA, and APPI, and regularly review our practices to ensure compliance with these regulations.

5. Your Rights and Choices

Access and Correction: 

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at admin@ladyp-eikaiwa.info.

Opt-Out:  

You can opt out of receiving promotional communications by following the unsubscribe instructions in those communications.

California Residents:  

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to request information about the personal data we collect and how it is used, as well as request deletion of your data. Contact us at [contact email or phone number] for more details.

Other U.S. States:  

We comply with applicable privacy laws in other states, such as the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and Utah Consumer Privacy Act (UCPA), as well as any other state-specific regulations that may apply.

Hawaii Residents:  

In compliance with Hawaii's privacy laws, we adhere to requirements related to data protection and data breach notification. For any concerns specific to Hawaii's regulations, please contact us at [contact email or phone number].

European Residents:  

Under the General Data Protection Regulation (GDPR), you have rights to access, rectify, or erase your personal data, and to restrict or object to processing. Contact us at [contact email or phone number] to exercise these rights.

Japanese Residents:

In compliance with the Act on the Protection of Personal Information (APPI), we respect your rights to access, correct, or delete your personal information. If you are a resident of Japan and wish to exercise these rights, please contact us at [contact email or phone number]. We have also appointed a Personal Data Protection Officer (PDPO) to oversee compliance with APPI.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes signifies acceptance of the updated policy.

9. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

Lady P’s Eikaiwa, LLC

Personal Data Protection Officer  

Email: admin@ladyp-eikaiwa.info